Feather Reviews

952  Excellent
TrustScore 5 out of 5

4.9

In the Insurance Agency category

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Reviews4.9

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Rated 5 out of 5 stars

I applied for my Barmer health…

I applied for my Barmer health insurance through feather and I had a very good experience. The person who help me out was Mr Gabriel and he made sure to cleared my doubts, helped me out a lot and acquired the insurance for my visa within a few days.
Thanks a lot Gabriel and feather :)

Date of experience: April 16, 2024


Rated 5 out of 5 stars

Gabriel was super knowledgeable and supportive

I was most pleased with the clarity with which Gabriel explained the options I had. I had some difficulty being accepted for statutory insurance, and for the first time through the challenges, I felt understood and supported. Gabriel gave me the confidence to keep exploring and guaranteed his assistance.
The matter is now resolved and I could not be happier. I want to express my heartfelt gratitude to Gabriel for his calmness and clarity.

Date of experience: April 12, 2024

Reply from Feather

Hey Ranganayaki! Thanks for those nice words. I am so glad this resolved in your favor, and more than happy to have helped! Have a great day ahead. 😊 - Gabriel


Rated 5 out of 5 stars

Really helpful

Really helpful, quick and accurate service and support. They reviewed my short decription beforehand and booked a call with a person that would be best suited for the case.

Date of experience: April 16, 2024

Reply from Feather

Hey Danai, I'm glad I was able to clarify your options. Feel free to reach out should you need further assistance. - Manthos


Rated 5 out of 5 stars

I have a somewhat complex situation

I have a somewhat complex situation, and I got personal help from someone that walked me through the steps and what was possible or not possible. They really went above and beyond anything I expected!

Date of experience: April 03, 2024

Reply from Feather

Thanks for the nice feedback, Sean! 😊 It was a pleasure finding the right insurance option for you. Have a great day! - Gabriel


Rated 5 out of 5 stars

First ever review

First Ever Review, but here we go.....I was in a complicated situation and looking for health insurance for 90 days. After messaging Feather, Gabriel wrote back immediately, he patiently worked with me and provided great policies for me to choose from. He made the process easy and straightforward, but above all it is his enthusiastic attitude towards assisting me that made me write this review. Well done Gabriel from Feather!

Date of experience: April 03, 2024

Reply from Feather

Hey Lulu, it was an absolute pleasure helping you find a suitable insurance option!
If you have any further questions, always happy to help:)
Have a great rest of the week! - Gabriel


Rated 5 out of 5 stars

Wonderful advice

Wonderful advice
I am new to Germany and thoroughly confused by all the insurance options and all the recommendations online. Gabriel did a fantastic job explaining to me all the intricacies and the pros and cons between public, private and short term health insurance, and he had my best long term interest in mind throughout the call. Although I have not yet decided which option I should go for in the long run, Gabriel gave me enough information to feel very confident that I can choose the best option for myself. Public or Private, I will come back to Feather to get my insurance because of this splendid advice session!

Date of experience: April 04, 2024

Reply from Feather

Hey Holing, such a pleasure talking to you yesterday! I am glad you feel comfortable choosing the right insurance option yourself now that you have all the correct info. 🙂 We're here for any further help. Have a great weekend! - Gabriel


Rated 5 out of 5 stars

Feather is always Fantastic in…

Feather is always Fantastic in providing prompt, exceptional, and friendly customer service. I contacted them during the holiday break for a couple of queries and they responded quickly. This is something outstanding to be available for customers as quick as possible when they are looking for support. Keep up your wonderful work. Thank you very much to team Feather.

Date of experience: March 30, 2024


Rated 5 out of 5 stars

Recommend Feather for their service's fluidity and employees' qualification

As I was confused with this question of health insurance, Manthos was very helpful with pertinent recommendations and crystal clear explanations.

Date of experience: April 15, 2024

Reply from Feather

Hey Paul, glad I was able to clarify your options for you. Feel free to reach out if you need any further assistance. All the best! - Manthos


Rated 5 out of 5 stars

Manthos was very helpful and carefully…

Manthos was very helpful and carefully walked me trhough my difficult insurance obligations. Well beyond his requirements. Cannot reccomend more.

Date of experience: March 06, 2024

Reply from Feather

Hey Adam, I'm so glad I was able to help you. If you need anything else, feel free to reach out. - Manthos


Rated 5 out of 5 stars

Wonderful experience. Highly recommended.

I find feather insurance to be wonderfully simple and easy-to-use. The team is also very responsive and supportive in English via email. I've made a dental claim and a travel medical claim and both were processed and reimbursed within 6 weeks.

Date of experience: March 19, 2024

Reply from Feather

Thank you for the great feedback. It is a pleasure for us to help. :) - Sabine


Rated 5 out of 5 stars

Nice customer service experience with feather

As recommended by another webiste, i have choose to apply health insurance with feather. Recently, some problems have existed since I have input my address wrongly. Luckily, helped by Gabriel from Feather, i have finally completed my application successfully. Gabriel has replied to my email quickly and answered my question clearly. Besides, he has further told me what doc can I apply next.

Really a nice experience! Thankyou Gabriel again!

Date of experience: March 01, 2024


Rated 5 out of 5 stars

A Note of Appreciation for Exceptional Support

I wanted to take a moment to express my immense gratitude for the exceptional customer support I received from feather. From the outset, their professionalism, attentiveness, and willingness to go above and beyond were truly commendable.

Not only did they promptly address my case, but they also took the time to thoroughly explain the solution in a clear and concise manner, ensuring I fully understood every step of the process. Their patience and empathy throughout the interaction made me feel valued as a customer, and their dedication to ensuring my satisfaction was evident in every interaction.

They set a new standard of excellence with their great service.

Date of experience: March 27, 2024


Rated 5 out of 5 stars

Feather for Public Health Insurance in Germany

I used Feather for public health insurance. The form on their website was comprehensive. I had a special occasion, so I contacted them about it. The responses were swift and the representative (Gabriel) handled the situation with much attention and interest. I am really satisfied with their service. Thanks.

Date of experience: February 29, 2024

Reply from Feather

Hey Ema, thanks for the nice words!
I am glad we managed to assist here, and everything is finally resolved in your favour!:)
Have a great weekend! - Gabriel


Rated 5 out of 5 stars

Accurate and helpful

Accurate, helpful and precise
Gabriel Nemcic goes to the point and is really helpful. He responds to all inquiries and gives the necessary support in this complex bureaucratic matter. Thank you very much. Really recommended

Date of experience: March 15, 2024

Reply from Feather

Hey Diego, thanks for the nice words!
I am happy I managed to assist in navigating difficult German bureaucracy:)
Have a great day! - Gabriel


Rated 5 out of 5 stars

Great Help by Gabriel Nemcic,

Great Help by Gabriel Nemcic,

Before the call I was not sure about German insurance system and options. But after the help of Gabriel it was much more clear for my situation. Explanations of private, public and expat were deep dive and comprehensive.

Glad to work with feather!

Date of experience: February 13, 2024

Reply from Feather

Hey Hakki, thanks for the nice words, it was a pleasure talking to you!:)
Have a great weekend! - Gabriel


Rated 5 out of 5 stars

Feather - Insurance

Feather, especially Laura Cajlakovic, was great in processing our Basis Pension Insurance application. Our case ended up being a bit more complicated but Laura was very helpful throughout and I felt she went out of her way to get clarification on our behalf.

Date of experience: January 29, 2024


Rated 5 out of 5 stars

Processional and quick

After browsing around the internet, we set up an 15 minute interview, explained our weird situation, and more or less same day were explained what options were possible, and what was impossible. Then we go extra support on what to do to move things along.

Interview to insurance, it took 10 days in total. Even got support in my native language. Thank you Gabriel

Date of experience: November 21, 2023

Reply from Feather

Hey Tin, hvala puno na lijepim rijecima!:)
Tu smo za bilo kakvu daljnju pomoc oko osiguranja:)
Ugodan vikend!
- Gabriel


Rated 5 out of 5 stars

5 Star Service

It was probably a divine intervention to have Dajana help me out. Dajana explained me that their plan worked with German JSV applications from India. She answered all my queries. Apparently my earlier insurance did not work with visa application so i was worried on what to do next.
Apologies for delay in review Dajana. Hopefully 5 star service will be an expectation from Feather so wishing them all the very best !
LG
Abhi

Date of experience: October 03, 2023

Reply from Feather

Hi Abhi, thank you so much for your lovely words and feedback. I’m very glad to hear it all worked out!
- Dajana